Customer Support

Contact Support

Phone: 1-877-476-5465

Support Hours: 24/7 technical support

Email: support@regionalink.net

Service Status

All Systems Operational

Frequently Asked Questions

How do I set up my @regionalink.net email on a new device?

Use your full email address and password with standard IMAP settings provided in your welcome packet, or call support for guided setup.

Do you provide internet service in all ZIP codes?

Service availability depends on local infrastructure. Contact our support team with your address for confirmation.

Can I use my own router and modem?

Most customer-owned routers are supported. Approved modem requirements vary by plan and can be confirmed by support.

Is technical support available after normal business hours?

Yes. Technical support is available 24 hours a day, 7 days a week for outage and connection issues.

Do business plans include static IP options?

Yes. Static IP is available on all business service tiers as an add-on service.

How do I report a service outage?

Call our support line or email support@regionalink.net with your account number and service address.